I have a question about an item

 The Etsy & Sum Up Store should provide you all the information you need for an item, but if you have a specific question about a product on either shop, use this form and I will respond within 2 working days to try and provide the information you require. 

 Are you getting more stock?

Unfortunately I cannot always guarantee there will be more stock I hope you can appreciate this as the items are all handmade and it's only me behind the scenes, however I try to keep both shops up-to-date. 

Please keep an eye for new arrivals on the home page for all the latest  products and posts social channels for  a new drop of stock available. 

 Personalised Items

Great news! I have small selection of items which are now available for personalisation and hope to grow this area of the business in time, so please keep an eye on new products it'll be clearly displayed whether an item can and cannot be personalised and how to add your text etc. But if there's anything you think might be great with a personalisation feel free to provide feedback to

Personalised products usually take longer to be dispatched due to their character, please see individual item descriptions for estimated dispatch time.

*Unfortunately, personalised items cannot be returned, unless they are faulty.*

Do your prices match other retailers?

Wow thank you for your interest in ERQD products and have found one of our stockists, sadly  I do not price match our products sold through other retailers. 

Item Variation

As each item is handmade by myself & I cannot guarantee that each item will look exactly the same as  the imagery on the website. Each item is individual and therefore will vary slightly giving them a unique look.

Item size?

All items on Etsy and the Sum Up Store display their sizes in the individual item description areas please check these before making your purchase. 

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