ERQD Fairs

You can visit me in person at the various fairs I take part in throughout the year, which can be found via the Events page. (Most events will be centred around the areas of Bedfordshire, Hertfordshire, Cambridgeshire & London.)

Items added 
to basket

Sadly items are not reserved when they are added to your basket. Item(s) can sell out prior to your checkout, you will be displayed with an error message that an item(s) is now out of stock in your basket.

Gift Wrapping 
& Gift Messages

Thank you for choosing ERQD to surprise someone with one of my handmade items! 

To find out more about Gift Wrapping and Gift Messages please click on this link and scroll to relevant section. 

*Products not ordered with the Gift Wrapping option extras may display prices on them and the order receipt will also be included with the prices displayed.*

How to place an order online?

Placing an order online at ERQD via one of the online stores could not be easier, simply follow these steps. 

1. On the ERQD Etsy or the Sum up online stores when you have found your item you'd like to purchase please click add to bag to place the item you want to buy in your bag. 

2. Once you have finished shopping, click on the shopping basket/cart icon at the top right of the website to view items in your basket/cart. If you are happy with these items, click View Bag/Cart, this will take you to your basket/cart.  
Adding Promo codes for Etsy.
Please continue reading below the image.

How to Place an Order Online? Continued:
3. When you are ready to check out and have applied any promo codes click on the 'Proceed to checkout' button. 

4. The next step is to enter your first/last names, email address, contact number, delivery address details - Please do throughly check your details are correct before proceeding to Payment and Placing the order.

5.  An email confirmation will be sent to your registered email address used when placing the order. If you cannot find an email confirmation in your inbox it is worth checking checking your junk mail as emails may be routed there automatically. 

How do I 
contact you?

Fill in this form or send an email to:

When will you reply?

I aim to reply to your emails within 48 hours, but please be understanding this may take longer at my peak periods. I recommend checking all the FAQ pages to see if your question can be answered there first.

Why is the Etsy / Sum Up Store not working? 

If you're experiencing issues with any of the  ERQD online stores, whether it's not uploading or an error persists please contact myself via the link below so I can direct my attention to fixing the problem.


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